Dearest customer
As we all know, COVID-19 has become a big part of our daily life, affecting all of us. Given this unusual situation, we wanted to let you know that we remain open for business and we’re here to support our design community as much as we can. This includes our cherished customers, as well as the designers and brands we work with daily.
As you might expect there may be some e-commerce challenges we face down the road, including potential order delays from some of our partners/suppliers who may be suffering the most. While we’ll do everything we can to keep you posted, we sincerely appreciate your patience.
Some of the small businesses and designers we work with may be hit the hardest over the next few weeks, so let’s join forces together to support our local designers.
Please don’t hesitate to reach out with any questions or concerns you may have. Our team is working from their home office to provide you with helpful content through our email and social channels. The customer service team is available Monday-Friday from 9am-5pm CET. You can always email us: [email protected].
I would like to take this opportunity to thank our Decovry employees who continue to work hard to build the most creative Design Discovery Community!
The Decovry team and myself would like to thank all of you, members of Decovry, for making this adventure possible.
Sending positive thoughts to each of you.
– The Decovry Team
Carole, Founder Decovry
